Return Policy And Warranty

Policy of Warranty

Warranty duration: From the date of delivery and full installation, all of the products we offer are covered for free for a period of six months.

Terms of warranty

• For any technical issues brought on by mistakes in production and installation, we will offer a warranty.
• Product stamps, warranty stamps, and receipts attesting to your purchase of the items from fyt.com.vn must all be intact on warranty goods.
• Damages like breaking, damaging, deforming, starting a fire, and other situations like these are not covered by the guarantee.
• Repairs are still our responsibility, but the customer is responsible for covering the real cost of any new parts and materials.
• When the warranty expires, repair it or get a new one at a discounted price.

Guidelines for submitting a warranty claim

To seek a warranty, give the company's customer service department a call at:

To learn more, please get in touch with us at: Phone number +84 90 533 7056.

Return guidelines

Application range

Products that are damaged as a result of shipping or manufacturing mistakes are eligible for returns within 24 hours.

Conditions of return

• Return period: seven days from the date of the merchandise return request.
• When returning an item, please keep the original packing and labels.
• There can only be one return per product.
• Items that are not returnable: The return window has passed, and neither the maker nor the carrier is to blame for the products' condition.

Additionally, we are open to hearing the needs and suggestions of our clients.

During business hours, you can reach us at +84 90 533 7056 with any feedback regarding our goods and services.