Policy For Information Security

The reason behind gathering personal data

The following are some of the reasons why client information is gathered:

• Support for customers: ordering, paying, and delivery.
• Fulfill consumer demands for product information, services, and support.
• Notify me of our newest goods and programs.
• Address issues that come up during the purchasing process.

Range of data gathering

When users place orders on our website, we obtain the following personal information from them:

• Full name:
• Email address :
• Phone number :
• Address :

Time spent storing information

Until a member signs in and requests a cancelation, their personal information will be kept on file. On the server of fyt.com.vn, member personal information will remain private in all other circumstances.

The individuals or groups who might be in possession of the data

• Information such as name, address, and phone number will be supplied to shipping companies in order to facilitate the delivery of the goods.
• There will be dedicated sections for company staff to handle customer service while the product is being used.
• For the reasons listed in Section 1, programs are connected, jointly implemented, and outsourced, and personal information security regulations are always in effect.
• Legal prerequisites: If required by law or if disclosing personal information is reasonably necessary to comply with legal proceedings, we may release such information.
• Business transfer (if any): The buyer will have the right to access all information that we keep and retain, including personal messaging, in the case of a full or partial merger or consolidation with another company.

The information collecting and management unit's address

• SEN VIET TOURISM - SERVICES AND TRADING COMPANY LIMITED is the company name.
• Founded on December 27, 2022, and operating under Business Registration Certificate No.: 0303625152, which was granted by the Department of Planning and Investment of Ho Chi Minh City's Business Registration Office.
• Head office: Ho Chi Minh City, Vietnam; 85 Dien Bien Phu, Dakao Ward, District 1, City

Techniques and resources to help users view and modify data

If you would like your submitted personal information to be corrected or accessed, you can:

• Make a direct call to +84 91 392 1978.
• Contact info@fyt.com by email.vn.

Procedure for accepting and handling consumer complaints about the improper use or disclosure of personal information:

Your privacy is our first priority at fyt.com.vn, and you can be sure that any information you enter will be kept private. Your personal information will not be sold, shared, or given away to any other party by fyt.com.vn. Fyt.com.vn promises to utilize your data exclusively in the following situations:

• Boost customer service quality
• Address disagreements and grievances
• When law enforcement requests it

Since fyt.com.vn recognizes that it is our duty to protect your right to privacy, if you have any questions or suggestions about the privacy policy of fyt.com.vn or about personal information being used for purposes other than those for which it was disclosed, please email info@fyt.com.vn or call the hotline at +84 91 392 1978.